What changes in Dallas?
American Airlines Center runs 20,000 for Mavericks basketball and 18,532 for Stars hockey, so gate and credential staffing follows that night's configuration, not one capacity number.
Source: americanairlinescenter.com
Crowd Control Staff in Dallas
Local field decisions
What should the Dallas crowd-control crew brief cover at American Airlines Center, Victory Park?
American Airlines Center uses different houses for its teams: the Mavericks basketball reference is 20,000 seats and the Stars hockey layout is 18,532. Select the event configuration before sizing entrances, queue lanes, credential posts, concourses, and egress coverage.
Source: americanairlinescenter.com
What goes on the Dallas call sheet?
Concerts require their own map rather than an average of the sports plans. Separate guest-flow duties from venue security authority, give each zone a designated escalation contact, and document any post move made after doors open so the release sweep follows the same approved layout.
Source: americanairlinescenter.com